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For first-time users

*There are a large number of incorrect addresses when ordering.
Please check once before confirming

*The following are notes and usage guides for using our shop.
To prevent trouble, please check before using.

---Flow from order to delivery---

1. Order

2. Confirmation of payment

3. Order from us

Four. Waiting for arrival from the supplier

Five. International shipping (We will send you a shipping notification email) It will be delivered to you within 5-8 days after shipping.

6. Domestic shipping (At this point, it will be possible to track with Sagawa Express)

7. arrival

◉When you are away, you will be sent a notice of absence, so if the storage period has passed, it will be returned to the warehouse of the international shipping company. In the case of resending, the shipping fee will be charged, so please complete the receiving procedure as soon as possible before the storage runs out. If you have any questions, please contact us.

*This product will be ordered overseas.
Therefore, it is not recommended for those who are in a hurry or who seek perfection.
Thank you for your understanding.

Depending on the production circumstances of the supplier, there may be a shortage of the ordered product after placing the order, or there may be delays in contacting you. Thank you for your understanding. .

In that case, we will refund the missing item as soon as possible.

---About the inquiry form---

We will reply to your inquiry within 3 business days, excluding weekends and holidays.

---About canceling your order---

If you do not hear from us within 1 business day after placing your order,
Due to our system, we cannot accept cancellations.

In principle, it is not possible to respond to orders as they are arranged with the supplier within the next day. Due to the nature of order mail order, we would appreciate it if you could use it after understanding.

---Period from order to delivery---

・Period from order to delivery

It takes about 7-14 business days (closed on Saturdays, Sundays, and national holidays) from order (after confirming payment) to shipping. It will take around 4 days from the date of shipment to delivery. Therefore, looking at it comprehensively, it takes about " 10 to 18 days " from order to delivery.

* Please note that the period for any product is the period when the order is placed on a business day.
*Please note that we do not carry out backorders or deliveries on Saturdays and Sundays.
*Also, orders placed after 17:00 on Saturday will be processed on Monday, so please place your order early.
*After shipping is completed, we will notify you of the tracking number of the product to your email address.

【about shipping cost】
Flat shipping fee of 800 yen per order

---Please read the following precautions before purchasing---

1. Please note that the product inventory on this site is highly fluid, and there may be cases where the product is out of stock even after the customer has placed the order.
*If the product is out of stock, we will contact you by email.
*In addition, if you order multiple items, we will contact the customer if the item is out of stock and refund the price of the missing item by bank transfer.

2. The color of the product may differ from the image due to indoor lighting and lighting conditions.
Also, depending on the usage environment of the monitor such as smartphone or PC, the color of the actual product may look slightly different from the actual product, so please understand before purchasing.

3. We are unable to change the color or size of the ordered products for which the order has been completed.
In addition, regarding the product after delivery, we cannot accept any returns or exchanges due to customer reasons such as changing the size, color, image, or actual size. Please refrain from doing so.

4.Because it is an overseas product, sewing may be rough. There may be frayed threads, unfinished threads, no laundry tag, wrinkles, beads, buttons, etc. Please purchase after understanding in advance.
Also, since it is an overseas product, unlike Japanese products, some bottoms such as jeans and denim do not have holes in the buttonholes. In that case, the customer will have to drill the holes themselves, so please understand and acknowledge this in advance before purchasing.

5. As this shop is a mail-order store for overseas orders, items may be out of stock due to the circumstances of the order destination. In that case, we will contact the customer and refund the price for the missing item. (If you choose deferred payment, the system will charge the amount you ordered, so you cannot change the amount, so please pay for the missing items first so as not to inconvenience the customer. We will refund you.)

6. In the case of using postpaid payment, if there is an error in the shipping address, the payment company will not be able to deliver the payment form, so we will cancel it. We may ask you to place an order again.

---About returns---

If you receive a defective product or a product that is different from what you ordered If the product you received is found to be defective, or if you receive a product that is different from what you ordered, we will return it or exchange it for the same product.

*Please note that if you do not contact us within 5 days after receiving the product, we will not be able to accept the return of the defective product.

If you would like to exchange or return an item, please contact us with a photo of the defective part and attach a photo of the defective part.

*Please note that we cannot accept returns or exchanges in the following cases.
・Returns and exchanges due to customer's convenience (color, size, etc.)
・Items that have passed 6 days or more since arrival ・Used ・Items that have been repaired, washed, or cleaned